Monthly Giving FAQs
1. Why should I become a monthly donor?
Monthly giving is one of the most powerful ways to support people living with mental illness. It allows us to plan ahead, provide consistent, year-round care, and continue to innovate. Community Champions are shaping the future of community mental health. Benefits to you include:
- Spreading out your contributions over the year
- Receiving one consolidated tax receipt
- Having the flexibility to change or cancel at any time
2. Is my donation tax deductible? Will I get a tax receipt?
Yes. Your monthly donation is fully tax deductible. Each February, you will receive a consolidated annual tax receipt in the mail for all your donations from the previous calendar year. Please note that the value of any gift you choose to receive (for example the Community Champions Tote Bag), will not be tax deductible per CRA requirements.
3. What if I didn’t receive my tax receipt?
Please contact us directly if you haven’t received your receipt by the end of February. We’ll be happy to send you a copy by email.
4. How can I update or cancel my monthly gift?
You can change, pause, or cancel your monthly donation at any time. To update your credit card details, change your donation amount, or cancel, please contact our Donor Relations team:
Phone: 604-675-2323
Email: cmhf@coastmentalhealth.com
For your protection, please don’t provide your credit cards by email.
We’re here to help, and we aim to make any changes promptly and respectfully.
5. Do you offer a direct debit (bank withdrawal) option?
No, we don’t current offer a direct debit option, as this increases our administrative costs.
6. Is my donation secure and private?
Absolutely. Coast Mental Health Foundation uses secure, encrypted systems to protect your personal and financial information. We do not rent or sell donor information . Your privacy and trust are very important to us.
7. Where does my donation go?
Your donation supports people living with mental illness in British Columbia. Monthly gifts are used where the need is greatest, including:
- Affordable and nutritious meals
- Life-skills training and employment programs
- Peer support training and employment
- Dedicated supports and spaced for young adults
- Brain Training, music therapy, art therapy and more.
Every dollar goes toward building brighter futures for people on their recovery journey.
8. How do I see the impact of my donation?
We share regular updates through:
- Email newsletters with stories from people you’ve helped
- Our website: www.coastmentalhealth.com
- Annual reports and special impact communications.
We want you to see the real difference your support makes in the lives of those we serve.
9. Are there other ways I can support Coast Mental Health Foundation?
Yes. In addition to monthly giving, you can:
- Make a one-time donation
- Fundraise for us or attend one of our events
- Leave a gift in your will
- Volunteer or become an advocate in your community
10. Who can I speak with if I have questions about my donation?
Our Donor Relations team would be happy to speak with you directly. You can reach us at:
Phone: 604-675-2323
Email: cmhf@coastmentalhealth.com
We’re here to support you, just as your generosity supports so many others.